Shipping&Tracking

Normally we need 1-3 business days to process your order. A shipping confirmation will be sent to you once your order is shipped. 

Most of our products are shipped from our factory in China, but some heavy products will be fulfilled by Bassdash Amazon Warehouse, which means you may receive separate shipments under some circumstances, hope you can understand.

Shipping method
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United States

Standard Shipping:

  • Orders between $0.00-$59.00: $3.99 postage fee
  • Orders over $59.00: Free
  • Standard shipping time: 7-12 business days. 


Expedited Shipping:

  • 4 to 7 Business days
  • Shipping cost caculated at checkout.
  • Only for items available in local warehouses

Most Heavy Items will be Shipped from Local Warehouses and provide Expedited Shipping. 

 

    Canada

    Standard Shipping:

    • Orders between $0.00-$59.00: $5.99 postage fee
    • Orders over $59.00: Free
    • Standard shipping time: 7-15 business days. 

    Expedited Shipping:

    • 4 to 7 Business days
    • Shipping cost caculated at checkout.
    • Only for items available in local warehouses

       

      Australia, Singapore, Japan, New Zealand, South Korea,
      United Kingdom, France, Germany, Greece, Italy, Spain, Sweden, Switzerland      , etc.


      1) Standard Shipping:

      • Orders between $0.00-$59.00: $3.99 postage fee
      • Orders over $59.00: Free
      • Standard shipping time: 7-12 business days.

      Please note: Receiving Time=Processing Time+Shipping Time
      All delivery times are quoted in business days, weekends, and holidays excluded. Orders will be processed the following working day if all orders placed after Friday.


      Tracking your orders on the website below
      Most tracking Numbers can be tracked here: https://www.17track.net/en
      USPS tracking website: https://tools.usps.com/go/TrackConfirmAction_input 
      Canada Post tracking site: https://www.canadapost-postescanada.ca/cpc/en


      Tracking FAQs
      1. Why can’t I track my parcel?
      Please confirm whether you enter the right tracking number and choose the right tracking website. If all are correct, please write to us: support@bassdash.com

      2. Everything is right, why can't I find information about my parcel?
      Usually, the information will not be updated by the shipping company in time. Please track your parcel after 3-5 days from your order shipped date.

      3. What should I do if I do not get the parcel after a long time?
      If you have yet to receive your parcel 30 days after the shipping date, please Email to us:support@bassdash.com we will help you to track the parcel.